Terms of Service for Colorado Carpet Masters

Effective Date: [11/11/2024]

Welcome to Colorado Carpet Masters! Please read these Terms of Service (“Terms”) carefully before using our website or engaging with our services. By using our website or hiring us for carpet cleaning or related services, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our services.

1. Services Provided

Colorado Carpet Masters provides professional carpet cleaning, upholstery cleaning, and related services. Our services are available for both residential and commercial properties. We make every effort to ensure a high level of service, but results may vary depending on carpet type, condition, and stains present.

2. Scheduling and Appointments

Appointments can be scheduled via phone at 303-459-2482 or by contacting us through our website. Please note:

• Cancellation Policy: Cancellations must be made at least 24 hours in advance. Failure to provide sufficient notice may result in a cancellation fee.

• Rescheduling: We will do our best to accommodate rescheduling requests based on availability.

3. Payment Terms

Payment is due upon completion of services, unless otherwise agreed in writing. We accept cash, credit cards, and other payment methods as listed on our website. All fees are stated in U.S. dollars and are subject to applicable taxes.

4. Customer Responsibilities

To ensure effective cleaning, customers are requested to:

• Remove fragile items, small furniture, and other obstacles from areas to be cleaned.

• Secure pets in a separate area to ensure their safety during cleaning.

Colorado Carpet Masters is not responsible for damages to items that were not removed or adequately protected prior to our arrival.

5. Service Guarantee

We strive for complete customer satisfaction. If you are not satisfied with our service, please contact us within 48 hours of your appointment. We will make reasonable efforts to address your concerns or provide additional cleaning if necessary.

6. Limitations of Liability

To the maximum extent permitted by law, Colorado Carpet Masters is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services or any issues with the results of the cleaning.

7. Website Usage

By accessing our website, you agree not to use it for unlawful purposes or engage in activities that could harm the website or its users. We reserve the right to restrict or terminate your access if we determine that you have violated these Terms.

8. Changes to the Terms

We may update these Terms from time to time. Any changes will be posted on our website with the updated effective date. Continued use of our services constitutes acceptance of the updated Terms.

9. Contact Information

If you have any questions about these Terms, please contact us:

• Phone: 303-459-2482

• Address: 15240 Arrowhead Dr, Brighton, CO 80603

• Email: [Coloradocarpetmasters@gmail.com]

Thank you for choosing Colorado Carpet Masters for your carpet cleaning needs!